Step-free access › Chepstow

Step-free access at Chepstow

Only to some platforms. Chepstow station has step-free to some platforms only.

At the station

LiftsNo
Ramp for getting on and off trainsYes
Accessible toiletsNo
StaffingPart Time
Ticket officeYes

Meeting staff for help you’ve booked

Step-free stations nearby

Lydney, Severn Tunnel Junction, suggested by the station operator.

More about the station

Accessible toilet nearbyChepstow Community Hub (Library), 370 m away (RADAR key). Map
Accessible toilet nearbyChepstow bus station, 405 m away. Map
Hearing loopInduction loops are throughout this station
Taxi rankRamps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Station mapSee the station map (National Rail)

Booking help

To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 03333 211202. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong

Also at Chepstow: where replacement buses leave from

Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Contains data from the Toilet Map © 2025 – CC BY 4.0. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.