Step-free access › Charlton
Step-free access at Charlton
Partly. Charlton station has step-free to every platform, but with barriers that may stop some people, such as ramps steeper than 1 in 10, a long way between platforms, or lifts that only work when staff are there.
When staff are there to help
| Monday | 06:10–19:30 |
|---|---|
| Tuesday | 06:10–19:30 |
| Wednesday | 06:10–19:30 |
| Thursday | 06:10–19:30 |
| Friday | 06:10–19:30 |
| Saturday | 06:10–19:30 |
| Sunday | 08:30–16:00 |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Getting on the train
| Ramp needed | Northbound Platform 1, Southbound Platform 2 |
|---|
From TfL. Staff put out the ramp: book help, or ask staff when you arrive.
Meeting staff for help you’ve booked
- Ticket Office / Booking Hall: The ticket office/booking hall. Please check opening times on the National Rail Enquiries website.
- On Platform/ Seating Area: Please wait at the platform or seating area in view of station/on-train staff and make yourself known when the train arrives, or access a help button.
Step-free stations nearby
Lewisham, suggested by the station operator.
More about the station
| Lifts | Lift, Platform 1: clear door widths at least 0.9m wide |
|---|---|
| Accessible toilets | Accessible toilet (RADAR key) |
| Hearing loop | Induction loops are at designated listening areas |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0345 322 7021. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Charlton: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Powered by TfL Open Data. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.