Step-free access › Chadwell Heath
Step-free access at Chadwell Heath
Yes. Chadwell Heath station has step-free to every platform.
Right now
- Lift out of order. Chadwell Heath Station: No Step Free Access - Step free access is not available to the westbound Elizabeth line platform due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey. TfL, live
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Getting on the train
| Ramp needed | Westbound Platform 1, Eastbound Platform 2, Westbound Platform 3, Eastbound Platform 4 |
|---|
From TfL. Staff put out the ramp: book help, or ask staff when you arrive.
Meeting staff for help you’ve booked
- Gateline: Make your way to the gateline at the station entrance.
More about the station
| Lifts | Lift 2 (A), Platforms 2 & 3: clear door widths greater than 1.1m wide Lift 3 (B), Platform 4: clear door widths greater than 1.1m wide Lift 1 (C), Platform 1: clear door widths 1.1m wide |
|---|---|
| Accessible toilets | Toilet (RADAR key) |
| Hearing loop | Induction loops are at designated listening areas |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0343 222 1234. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Chadwell Heath: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Powered by TfL Open Data. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.