Step-free access › Cardiff Queen Street
Step-free access at Cardiff Queen Street
Yes. Cardiff Queen Street station has step-free to every platform.
When staff are there to help
| Monday | 05:15–midnight |
|---|---|
| Tuesday | 00:00–00:15, 05:15–midnight |
| Wednesday | 00:00–00:15, 05:15–midnight |
| Thursday | 00:00–00:15, 05:15–midnight |
| Friday | 00:00–00:15, 05:15–midnight |
| Saturday | 00:00–00:15, 05:15–midnight |
| Sunday | 00:00–00:15, 07:00–23:00 |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- At the entrance.: Please see booking office staff.
More about the station
| Lifts | Lift, Platform 3 & 4: clear door widths at least 0.9m wide Lift, Platform 5: clear door widths at least 0.9m wide Lift 1, Platforms 1 & 2: clear door widths 1.1m wide |
|---|---|
| Accessible toilets | Unisex accessible toilet, station concourse (RADAR key) Unisex accessible toilet, Platform 3 & 4 (RADAR key) |
| Hearing loop | Induction loops are at designated listening areas |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 03333 211202. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Cardiff Queen Street: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.