Step-free access › Cardiff Central
Step-free access at Cardiff Central
Yes. Cardiff Central station has step-free to every platform.
When staff are there to help
| Monday | 04:00–midnight, 00:00–00:30 |
|---|---|
| Tuesday | 00:00–01:00, 04:00–midnight |
| Wednesday | 00:00–01:00, 04:00–midnight |
| Thursday | 00:00–01:00, 04:00–midnight |
| Friday | 00:00–01:00, 04:00–midnight |
| Saturday | 00:00–01:00, 04:00–midnight |
| Sunday | 00:00–00:30, 07:00–midnight |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- The Passenger Assist meeting point is located at the help desk in the main station front building. Please make yourself known to a colleague.
- There are platform Meeting Points on Platform 0 and 3/4. Please make yourself known to a gateline or platform colleague when the help desk is unstaffed.
More about the station
| Lifts | Lift 1, Platform 6 & 7: clear door widths greater than 1.1m wide Lift 1, Platform 8: clear door widths 1.1m wide Lift 1, Platform 0: clear door widths at least 0.9m wide Lift, Platforms 1 & 2 (West): clear door widths greater than 1.1m wide Lift, Platforms 1 & 2 (East): clear door widths greater than 1.1m wide Lift, Platforms 3 & 4 (West): clear door widths greater than 1.1m wide Lift, Platforms 3 & 4 (East): clear door widths greater than 1.1m wide |
|---|---|
| Accessible toilets | Accessible toilet, south entrance (RADAR key) Accessible toilet, subway 2 (RADAR key) |
| Hearing loop | Induction loops are at designated listening areas |
| Accessible parking | 28 spaces |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 03333 211202. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Cardiff Central: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.