Step-free access › Canterbury West
Step-free access at Canterbury West
Yes. Canterbury West station has step-free to every platform.
When staff are there to help
| Monday | 05:00–23:30, 00:00–00:30 |
|---|---|
| Tuesday | 05:00–23:30 |
| Wednesday | 05:00–23:30 |
| Thursday | 05:00–23:30 |
| Friday | 05:00–midnight |
| Saturday | 05:00–midnight, 00:00–01:30 |
| Sunday | 00:00–01:30, 07:00–midnight |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Ticket Office / Booking Hall: The Ticket Office / Booking Hall. Please check opening times on the national rail enquiries website.
- Platform: Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.
More about the station
| Lifts | Lift, Platform 1: clear door widths greater than 1.1m wide Lift, Platform 2: clear door widths 1.1m wide |
|---|---|
| Accessible toilets | Accessible toilet (RADAR key) |
| Hearing loop | Induction loops are at designated listening areas |
| Accessible parking | 3 spaces |
| Taxi rank | Ramps can only be deployed from the side of a vehicle at this Taxi Rank |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0345 322 7021. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Canterbury West: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.