Step-free access › Canary Wharf (Elizabeth line)
Step-free access at Canary Wharf (Elizabeth line)
Yes. Canary Wharf (Elizabeth line) station has step-free to every platform.
Right now
- Lift out of order. Canary Wharf: No Step Free Access - Step free access is not available to the Jubilee line due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey. TfL, live
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | No |
| Accessible toilets | No |
| Staffing | Full Time |
| Ticket office | No |
Getting on the train
| Level boarding | Eastbound Platform A; Westbound Platform B |
|---|
From TfL. Staff put out the ramp: book help, or ask staff when you arrive.
Meeting staff for help you’ve booked
- Gateline: Make your way to one of the two gatelines. At the entrance on Crossrail Place, or at the entrance 2 on Crossrail Place.
More about the station
| Lifts | Lift 1 (A), West Entrance to West Box: clear door widths 1.1m wide Lift 4 (B), East Entrance to East Box: clear door widths 1.1m wide Lift 5 (C), Concourse to Platform A&B: clear door widths at least 0.9m wide Lift 6 (D), Concourse to Platform A&B: clear door widths at least 0.9m wide |
|---|---|
| Accessible toilet nearby | City Hall, 136 m away. Map |
| Accessible toilet nearby | Trinity Buoy Wharf Public Toilets, 523 m away. Map |
| Hearing loop | Induction loops are throughout this station |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0343 222 1234. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Canary Wharf (Elizabeth line): where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Powered by TfL Open Data. Contains data from the Toilet Map © 2025 – CC BY 4.0. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.