Step-free access › Braintree Freeport
Step-free access at Braintree Freeport
Yes. Braintree Freeport station has step-free to every platform.
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | No |
| Staffing | Unstaffed |
| Ticket office | No |
Meeting staff for help you’ve booked
- Platform (Mobile Team): Between 15:00 and 18:00, meet on the Platform. Unstaffed station, assistance provided by mobile team.
- Taxi: Outside mobile team hours, a taxi will be arranged. Meet outside the station. Please check opening times on National Rail Enquiries.
More about the station
| Hearing loop | Induction loops are only in Help Points |
|---|---|
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 028 28 78. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Braintree Freeport: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.