Step-free access › Bournemouth
Step-free access at Bournemouth
Partly. Bournemouth station has step-free to every platform, but with barriers that may stop some people, such as ramps steeper than 1 in 10, a long way between platforms, or lifts that only work when staff are there.
When staff are there to help
| Monday | All day |
|---|---|
| Tuesday | All day |
| Wednesday | All day |
| Thursday | All day |
| Friday | All day |
| Saturday | All day |
| Sunday | All day |
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Gateline: There is gateline at each entrance to the station. Please speak to any member of staff on the gateline.
- Platform: Wait at the platform Assisted Boarding Point, or on the platform in view of station/on-train staff and make yourself known when the train arrives
More about the station
| Accessible toilets | Unisex accessible toilet, Platform 3 Unisex accessible Toilet, Platform 2 (RADAR key) |
|---|---|
| Hearing loop | Induction loops are throughout this station |
| Accessible parking | 7 spaces |
| Taxi rank | Ramps can only be deployed from the side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 5282100. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Bournemouth: where replacement buses leave from
Kettle stories about Bournemouth
Sat 24 October
Two named storms in two days.
Storm Austen hit the south and west on Friday: 80 of 87 trains at Bournemouth were cancelled or 15+ minutes late, and every train from Brockenhurst to Lymington Pier was cancelled.
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.