Step-free access › Benfleet
Step-free access at Benfleet
Partly. Benfleet station has step-free to every platform, but with barriers that may stop some people, such as ramps steeper than 1 in 10, a long way between platforms, or lifts that only work when staff are there.
When staff are there to help
| Monday | 06:00–21:00 |
|---|---|
| Tuesday | 06:00–21:00 |
| Wednesday | 06:00–21:00 |
| Thursday | 06:00–21:00 |
| Friday | 06:00–21:00 |
| Saturday | No staff help |
| Sunday | No staff help |
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Upside Gateline (Staffed Hours): Gateline upside is as soon as you enter the main entrance and it's on the right. Check staffed hours on National Rail Enquiries website.
- Downside Gateline (Staffed Hours): This is on the downside. Operational 06:00-10:00 and 16:00-20:00. Outside these hours, please meet upside or use help points.
- Station Help Points (Outside Staffed Hours): Outside of staffed hours, please use the help point to request assistance for your journey.
More about the station
| Accessible toilets | Female Toilet, Platform 1 (RADAR key) Unisex accessible toilet, Platform 1 |
|---|---|
| Hearing loop | Induction loops are at designated listening areas |
| Accessible parking | 5 spaces |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 03457 44 44 22. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Benfleet: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.