Step-free access › Ayr
Step-free access at Ayr
Yes, with some limits. Ayr station has step-free to every platform, though the route may include long or steep ramps (up to 1 in 10), or go between platforms by the street.
When staff are there to help
| Monday | 05:00–midnight |
|---|---|
| Tuesday | 05:00–midnight |
| Wednesday | 05:00–midnight |
| Thursday | 05:00–midnight |
| Friday | 05:00–midnight |
| Saturday | 05:00–midnight |
| Sunday | 08:30–midnight |
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | No |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- electronic ticket gates. This station does not have step-free access between platforms. If you need step-free access to platform 4, via the alternative route outside the station over the road bridge. Ho directly to that platform and use the help point for assistance.: Passenger Assistance Meeting Points For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage. Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.
More about the station
| Accessible toilets | Accessible toilet (RADAR key) |
|---|---|
| Hearing loop | Induction loops are only in Help Points |
| Accessible parking | 5 spaces |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Ayr: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.