Step-free access › Aston
Step-free access at Aston
Yes, with some limits. Aston station has step-free to every platform, though the route may include long or steep ramps (up to 1 in 10), or go between platforms by the street.
Right now
- Lift out of order. The lifts between platform 1 and the exit are currently out of order at Aston station. Reported by the station operator on 10 October
When staff are there to help
| Monday | 07:00–10:30, 12:00–18:00 |
|---|---|
| Tuesday | 07:00–11:00, 12:00–18:00 |
| Wednesday | 07:00–11:00, 12:00–18:00 |
| Thursday | 07:00–11:00, 12:00–18:00 |
| Friday | 07:00–11:00, 15:00–18:00 |
| Saturday | 11:00–15:00 |
| Sunday | No staff help |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | No |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Ticket Office: Ticket office in main station building next to platform 1 - Please check the opening times on the National Rail Enquiries website
- Platform (when ticket office is closed): Wait at the designated Accessibility Waiting Space located on the platform in view of the on-train team
More about the station
| Lifts | Lift 1, Platform 1: clear door widths at least 0.8m wide Lift 2, Platform 2: clear door widths at least 0.8m wide |
|---|---|
| Hearing loop | Induction loops are at designated listening areas |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 0248998. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Aston: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.