Step-free access › Ashford International
Step-free access at Ashford International
Yes. Ashford International station has step-free to every platform.
When staff are there to help
| Monday | All day |
|---|---|
| Tuesday | All day |
| Wednesday | All day |
| Thursday | All day |
| Friday | All day |
| Saturday | All day |
| Sunday | All day |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Booking Hall / Gateline: Gateline at main station entrance (This station is staffed 24/7).
- Gateline (International side of the Station): The gateline in the subway near the International side of the station (this is accessible via steps and a lift).
More about the station
| Lifts | Lift 2, Platforms 5 & 6: clear door widths 1.1m wide Lift 1, Platforms 1 & 2: clear door widths 1.1m wide |
|---|---|
| Accessible toilets | Unisex accessible toilet with baby change, Platform 5 and 6 (RADAR key) Unisex accessible toilet with baby change, Platform 1 and 2 (RADAR key) |
| Hearing loop | Induction loops are at designated listening areas |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0345 322 7021. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Ashford International: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.