Step-free access › Andover
Step-free access at Andover
Partly. Andover station has step-free to every platform, but with barriers that may stop some people, such as ramps steeper than 1 in 10, a long way between platforms, or lifts that only work when staff are there.
When staff are there to help
| Monday | 05:45–20:00 |
|---|---|
| Tuesday | 05:45–20:00 |
| Wednesday | 05:45–20:00 |
| Thursday | 05:45–20:00 |
| Friday | 05:45–20:00 |
| Saturday | 05:45–20:00 |
| Sunday | 08:00–17:30 |
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Ticket Office (Staffed Hours): The ticket office is in the main entrance to the station. If no staff are available, make your way to the platform.
- Platform: Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
More about the station
| Changing Places toilet | Yes |
|---|---|
| Accessible toilets | Unisex accessible toilet, Platform 2 (RADAR key) Unisex accessible toilet, Platform 1 |
| Hearing loop | Induction loops are throughout this station |
| Accessible parking | 9 spaces |
| Taxi rank | Ramps can only be deployed from the side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 5282100. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Andover: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.