Step-free access › Alexandria
Step-free access at Alexandria
Yes, with some limits. Alexandria station has step-free to every platform, though the route may include long or steep ramps (up to 1 in 10), or go between platforms by the street.
When staff are there to help
| Monday | 06:45–09:45 |
|---|---|
| Tuesday | 06:45–09:45 |
| Wednesday | 06:45–09:45 |
| Thursday | 06:45–09:45 |
| Friday | 06:45–09:45 |
| Saturday | 09:15–14:45 |
| Sunday | No staff help |
At the station
| Lifts | No |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | No |
| Staffing | Part Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Ticket Office Located on Platform 1. Platform 1 By the customer information screen pole.: Passenger Assistance Meeting Points For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage. Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
More about the station
| Accessible toilet nearby | Automatic Toilet, 282 m away. Map |
|---|---|
| Hearing loop | Induction loops are at designated listening areas |
| Accessible parking | 2 spaces |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Alexandria: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Contains data from the Toilet Map © 2025 – CC BY 4.0. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.