Step-free access › Aldershot
Step-free access at Aldershot
Yes. Aldershot station has step-free to every platform.
When staff are there to help
| Monday | 05:30–23:55 |
|---|---|
| Tuesday | 05:30–23:55 |
| Wednesday | 05:30–23:55 |
| Thursday | 05:30–23:55 |
| Friday | 05:30–23:55 |
| Saturday | 05:30–23:55 |
| Sunday | 07:00–23:00 |
At the station
| Lifts | Yes |
|---|---|
| Ramp for getting on and off trains | Yes |
| Accessible toilets | Yes |
| Staffing | Full Time |
| Ticket office | Yes |
Meeting staff for help you’ve booked
- Ticket Office (Staffed Hours): The ticket office is in the main entrance to the station. If no staff are available, make your way to the platform.
- Platform: Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
More about the station
| Lifts | Lift 3 (B), Platform 1: clear door widths at least 0.9m wide Lift 2 (A), Platforms 2 & 3: clear door widths 1.1m wide |
|---|---|
| Accessible toilets | Unisex accessible toilet, Platform 1 |
| Hearing loop | Induction loops are throughout this station |
| Accessible parking | 4 spaces |
| Taxi rank | Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank |
| Station map | See the station map (National Rail) |
Booking help
To book help with your journey, such as a ramp onto the train or someone to meet you, use Passenger Assist or call 0800 022 3720, or the station’s train company on 0800 5282100. You can book up to 2 hours before you travel. How booking help works · Your rights if it goes wrong
Also at Aldershot: where replacement buses leave from
Station information: Powered by National Rail Enquiries. Step-free categories are the Office of Rail and Road’s. Kettle is made by DB Five Ltd and is independent of National Rail and the train companies.